Customer Service Manager - State Farm Agent Team Member
Full Time • Bellevue, NE
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
About Jeff Gotch - State Farm Insurance Agency:
I have been a State Farm Agent since 1992. Our office is driven by Honesty & Integrity, and we are very honored to serve our customers! We have an established and successful insurance agency. We are looking for a kind, customer oriented, self-driven, and dependable individual to join our team. If you are someone our office and customers can count on, we would like to have you on our team.
ROLE DESCRIPTION:
Jeff Gotch - State Farm Ins is searching for a representative who can recognize opportunities and help build long-lasting customer relationships. As a team member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
I have been a State Farm Agent since 1992. Our office is driven by Honesty & Integrity, and we are very honored to serve our customers! We have an established and successful insurance agency. We are looking for a kind, customer oriented, self-driven, and dependable individual to join our team. If you are someone our office and customers can count on, we would like to have you on our team.
ROLE DESCRIPTION:
Jeff Gotch - State Farm Ins is searching for a representative who can recognize opportunities and help build long-lasting customer relationships. As a team member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Identify customer needs and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Work alongside your agency’s team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
- Must have Property & Casualty license and the willingness to get Life & Health license
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Dedicated to customer service
- Ability to effectively relate to a customer, answer their questions, and anticipate their needs
- Proactive in problem-solving
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my office
- Retirement Plan
Compensación: $55,000.00 - $80,000.00 per year
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, y Life Insurance.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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